Shipping Policy

Curbside Pick-up

Currently the Green Spirit store is closed for walk-in shopping, however we do offer curtside pick-up as a checkout option.

Local Delivery

Local delivery is available within Manotick and Riverside South. This shipping option will be available subject to your shipping postal code at time of check-out.

Shipping

Currently Green Spirit only ships within Canada. Our shipping rates cover the majority of items included within our online store, we do reserve the right to cancel or offer alternative shipment charges for oversized or heavy packages. You will always be informed before any additional charges are levied.

Returns and Exchanges

Given the current Covid-19 situation we do not accept returns or exchanges at this time.

To return your product, you should mail your product to: Green Spirit, PO BOX 516 STN MAIN, Ottawa ON K4M 1A5, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.